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Flexible Service Offerings

Flexible Service Offerings

Posted on July 23, 2020

We at JP Bowlin know that we all need to work together to beat the COVID-19 Coronavirus. Therefore, we are offering some flexible service offerings to help follow CDC guidelines that encourage social distancing. If you need service, repair or calibration during this time but are concerned about person to person contact, we have a variety of options available, including:

  • Pick-up and delivery service – Instead of repairing or calibrating your equipment in your facility, we can arrange for a pick-up and delivery service. Tell our team when to pick up your equipment and leave it at a designated place on your loading dock. We will come get it, calibrate it, and bring it back to you. Once we drop it off we will call you to let you know it’s back.
  • Flexible Scheduling – We can send a Technician to your facility after hours when less of your staff is there to do your repair or calibrations. In some cases, this can be done at regular rates as we are shifting our crews to work different hours depending upon demand.
  • Staggering Equipment Cycles – If you have a large amount of equipment that requires calibration or repair that we normally service on-site, we can stagger the pick-up and delivery of the items into lots so that you are never without the equipment that you use daily. For example, if you have 75 items that require calibration but are used regularly, we can pick them up in lots of 25, calibrate the first 25 and pick up the second lot when we return the first lot.
  • Video chat – We can offer “FaceTime” or similar video chat to help trouble shoot issues before we dispatch a Technician and to limit interaction.

Contact us to discuss ways that we can work together to limit interaction and to follow the CDC guidelines on social distancing while keeping your facility running smoothly.

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