Service

Service

At JP Bowlin, “Service” is not just a Department … it’s a state of mind.

Our Service Department is built on the foundation of offering outstanding customer service with every customer interaction.  When you call our Service Department, you will be speaking with someone in our Fort Worth office, not in another city or state.  When our Technicians come to your location, they will greet you with a handshake and a smile and make sure they understand what problems you are experiencing with your equipment.  They will keep you informed of the problems they find as they diagnose them.  Before they leave, they will tell you what they did to fix the problem.  They will also give you any recommendations that they have to improve your process or extend the life of your weighing or measurement equipment.  Most importantly, they won’t leave until you are completely satisfied.  Here are a few more things to consider:

Technicians:

  • 25 fully trained and licensed technicians
  • Available 24 hours a day, 7 days a week

Equipment:

  • 3 heavy-duty test trucks
  • $250,000 worth of parts in stock
  • Over 200,000 lbs of weights in Texas
  • 100,000 lb tension/compression testing kit

Services:

  • Licensed by Texas weights and measures
  • E-4 testing calibrations
  • NIST and Handbook 44 Compliant

Facilities:

  • In-house calibration center
  • Environmental room for high precision measuring, humidity testing and barometric pressure testing

 

From pipettes to truck scales, we can help!